Digital Employee Experience (DEX)
TeamViewer DEX is a proactive IT platform designed to ensure a seamless digital employee experience.
It enables IT teams to detect and resolve issues before they disrupt users, helping maintain productivity
across thousands of endpoints with minimal downtime. Key features include:
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Real-time monitoring & intelligent insights:
Constant visibility into device and application performance, plus user sentiment,
so small issues are spotted early.
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Automated remediation & endpoint automation:
Routine fixes and workflow automations reduce manual intervention
and let IT staff focus on higher-priority work.
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Cost savings & efficiency:
By reducing downtime and support bottlenecks, organizations see fast return on investment
(often under six months), as well as lower operational costs.
TeamViewer DEX is part of the broader TeamViewer ONE platform, which combines DEX's IT-visibility
and automation capabilities with TeamViewer's connectivity tools for remote support.
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