UN Group: UN-43232700 - Network applications software
GoToAssist is now RescueAssist
RescueAssist is the industry-leading remote support solution to transform technical support into competitive advantage and rapidly lower support costs, improve end-user productivity and increase customer loyalty. RescueAssist hosts millions of remote support sessions annually for contact centers and help desks in large and small organizations, and enables them to provide world-class service, dramatically improve their incident handling capacity and change the way their organization views technical support.
RescueAssist takes the guesswork out of technical support. With just a few clicks, your support staff can see what your end users see, and vice versa. Support staff can chat with end users in real time, guide them through a product demo, "push" a Web page or file transfer, or even take permission-based control of the end-user's mouse and keyboard to show how to resolve a problem.
With RescueAssist, companies can transform their technical-support organizations, such as contact centers, help desks and professional services, into critical competitive advantages that drive both increased revenue and profit. Customers report the following results:
Additional information:More details (link)
Other info:GoToAssist Security Fact Sheet
|Order||Item no||Name||Type||Price excl. VAT||Price incl. VAT 24%|
|Order||113967||GoToAssist Corporate 1 Named user (No Media)||License||1 269,17 €||1 573,77 €||Order||72080||GoToAssist Remote Support - 1 user, 1 Year||Subsription||740,36 €||918,05 €|
License prices are often shown as a price per user or computer. Moonsoft reserves the right to change pricing without prior notice. The prices indicated are shown with value added tax (usually 24% except for books) and without. To see more information about a product, click the item number in the table above.